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Why AI implementation fails: It's Not the Technology—It's the People
I've been watching companies rush to adopt AI tools like Copilot, Gemini, and ChatGPT, expecting immediate transformation. But here's what I keep seeing: the technology works fine. It's the people side where things fall apart. AI isn't plug-and-play. The biggest barrier isn't technical—it's human. Employees are hesitant, unclear about capabilities, and often resistant because no one has taken the time to prepare them properly. What I've witnessed are workers avoiding AI too

Steven Wriston
Nov 8, 20252 min read
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